[Six Years Ago]

Serena's POV

It was a terrible day for me.

My car broke down on the way to work that morning and I had to run to the hospital only to get splashed with mud at the front door. I managed to clean myself up and get back to work, only to receive a suspension notice from my director.

The patient I admitted last week didn't make it and his family was now complaining that it was due to my poor treatment. I tried to appeal but that family started to make scenes at the hospital. And for the hospital's sake, the Dean decided to suspend me for...