Sitting at my desk, I could hear plenty of noise coming from the bays outside, the usual sounds of mechanics busy at work, interspersed by quick bursts of laughter as an inappropriate joke was likely shared. It was a week until Christmas and things were starting to wind down as we would shut down on Christmas Eve and not re-open until after the new year. Not all workshops did the same thing, but I'd carried out research and realised closing up for that period didn't impact the bottom line. And it gave my workers time to spend with friends and family, something they appreciated so I knew they put in...