Holly looked at me and I nodded encouragement. She said, "Two might be used, but the other ten are junk."

Joe was sipping his drink and started coughing.

I quickly joked, "Holly, tell us what you really think. Don't hold back because the big guns are here."

She blushed, but Richard said, "Phil, I want to know what Holly thinks. It's kind of refreshing in a perverse way to hear someone tell me that three months of development work has been wasted."

"Look," Holly said. "I'm not guessing. I went to eight of our best customers and showed them the twelve changes and asked them. They are the ones who...