Elza is furious when she sees that Flávia rudely interrupted a conversation between her and Melissa. And why is she talking like she's a tour guide?
When she composes herself and gets up, she observes that, in the open door of the master suite, there are, besides Flávia, her big-eared boyfriend and the dazzled family.
Elza looks up and down and disapproves of the Freire family attire. Obviously, they didn't buy these clothes at the same fancy store she does.
Then, she expresses unpleasantly, "But, what's going on here?"
"Sorry ma'am, I'm showing the rooms to my boyfriend's family." Flávia responds with mockery.
Melissa gets up and reacts rationally. "Good...