As she walked through the automatic sliding doors, she heard an old, scratchy voice say, "My, my, don't you look delicious." Tracy wheeled about to find a tall, older white man whose first facial characteristic she noticed was a thin line of drool that spilled out the corner of his mouth.

Tracy, who had already primed herself to be helpful, smiled and offered her hand.

"Hi, I'm Tracy. I'm a volunteer."

"My name is Vance, young lady, and it is an absolute delight to meet you. I think I'd like to see more of you. I will make sure that happens." Vance held onto her hand longer than was necessary...