"Of course," agreed Victoria.

"Excellent. I'll see you in about half an hour then."

Victoria agreed and then hung up the phone. Perhaps Mr Spackman would be able to give her some advice on where she might be going wrong with Mr Beazley.

Feeling upbeat after talking to Walter, Victoria drove directly to the hospital eager to see the old fellow, only stopping briefly to get a small bunch of flowers for her recuperating manager. Even though it had only been a couple of days, it felt like an eternity since she'd seen Mr Spackman.

Despite his recent cardiac arrest, Walter was looking in good spirits. He was sitting up...