Hannah blinked. The middle-aged woman was very rude, not to mention her messy, graying, wavy hair. What was her problem this morning that made her snap at people like that?

"Are you just going to stand there and not say anything? Tell me what you need," the woman demanded.

But Hannah remained calm. She just nodded politely.

"I'm Hannah Harrison."

"Hannah?" The woman was stunned for a moment. Then her eyes widened. "Oh, sorry. I'm just a little hectic this morning. Have a seat, Hannah."

Carefully, Hannah entered the extremely cluttered office. There were piles of files everywhere, and she wondered how anyone could possibly organize it all.

"I'm Joan,"...