"I'm sorry you feel this way, Chad. I think..."

"Why are you sorry, Ms Turner? We're supposed to be honest here. If that's the way I feel, and I'm comfortable with my decision, why would that lead to sorrow?"

I think I took her by surprise. "Well, what I mean is I'm here to help you find your way, to talk about your difficulties and see if we resolve them."

"Ms Turner, really? I'm not lost. I don't need help finding my way. My path is clear, and I only see one set of footprints on it. I already have my resolution. The way I see it, you're here to...