I really didn’t know where to start from, with my apologies, because I had not seen Sally this upset in a very long time, which was something I didn't even like to see. She folded her hands angrily while I was walking inside her room. I knew that she wanted both of us to have this conversation because that was the only way she would allow me in the first place.

“I am very sorry about what happened. I was very busy working all night, and I did not realize my phone was ringing. You know I will never intentionally ignore your calls, especially when there are so many calls...